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customer service
At Larrakin, we stand by everything we make, if we disappoint
you in any way, we will put it right, no questions.
Contact us on: customerdelight@larrakin.com.au
or Phone Rupert: on 0447 788 868
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terms & conditions
In these terms and conditions, “we” “us” and “our” refers to
Larrakin. Your access to and use of all information on this
website including purchase of our product/s is provided
subject to the following terms and conditions.
We reserve the right to amend this Notice at any time and your
use of the website following any amendments will represent
your agreement to be bound by these terms and conditions as
amended. We therefore recommend that each time you access our
website you read these terms and conditions.
Members
1. In order to access the services provided on this
website, you must become a member. You must complete
registration by providing certain information as set out on
our membership/registration page. Please refer to our Privacy
Policy linked on our home page for information relating to our
collection, storage and use of the details you provide on
registration.
2. You agree to ensure that your registration details are
true and accurate at all times and you undertake to update
your registration details from time to time when they change.
3. On registration, we provide you with a password. On
registration you agree to pay for our services as set out on
our website.
4. We reserve the right to terminate your membership at
any time if you breach these terms and conditions.
Our Website Services
5. Our services are provided to adults over the age of
eighteen (18) years. By proceeding to purchase through our
website, you acknowledge that you are over 18 years of age.
6. All prices are in Australian Dollars (AUD) and are
inclusive of GST. We endeavour to ensure that our price list
is current. Our price list can be accessed from our home page
and we reserve the right to amend our prices at any time. If
you have placed an order, we undertake to fulfil your order at
the price listed at the time you ordered.
Product Descriptions
7. We strive to ensure that our products are described as
accurately as possible on our website, however we do not
warrant that the description is accurate. Where we become
aware of any misdescription, we reserve the right to correct
any error or omission.
8. Images have been provided for illustrative purposes
only and we do not guarantee that any image will reproduce in
true colour nor that any given image will reflect or portray
the full design or options relating to that product.
Product Orders
9. Our products are for sale to adults over the age of
eighteen (18) years. By proceeding to purchase through our
website, you acknowledge that you are over 18 years of age.
10. We endeavour to ensure that our product list is
current however we give no undertaking as to the availability
of any product advertised on our website.
11. All prices are in Australian Dollars (AUD) and are
inclusive of GST. Our price list can be accessed from our
home page and we reserve the right to amend our prices at any
time. If you have placed an order, we undertake to fulfil
your order at the price listed at the time you ordered.
12. Packaging and postage is an additional charge,
calculated at time of purchase.
13. When you order from us, we require you to provide your
name, address for delivery, your email address, telephone
contact and credit card details. We undertake to take due
care with this information; however in providing us with such
information you accept that we are not liable for its misuse
due to error in transmission or virus or malware.
14. We undertake to accept or reject your order within
Seven (7) days. If we have not responded to you within Seven
(7) days, your offer is deemed to be rejected. We are not
required to give reasons for rejecting your offer to purchase
however the most likely reason for rejecting your offer will
be that we do not currently have that product in stock.
15. Delivery of your ordered product/s will be as set out
on our website. Title in the goods passes to you when we have
received payment. Our terms of payment are set out on the
order page.
16. All risk of loss or damage to the goods passes to you
when we despatch the goods.
Product Returns
17. We undertake to reimburse you for any product
delivered to you that is faulty or is in a damaged condition.
If you wish to return a faulty or damaged product, you must
notify us through our designated “contact us” webpage where we
set out our requirements relating to return of such goods.
18. If we are unable at the time of return to replace or
exchange returned goods, we undertake to reimburse your credit
card for the amount initially debited for the purchase
including packaging and postage charges.
Site Access
19. When you visit our website, we give you a limited
licence to access and use our information for personal use.
20. You are permitted to download a copy of the
information on this website to your computer for your personal
use only provided that you do not delete or change any
copyright symbol, trade mark or other proprietary notice.
Your use of our content in any other way infringes our
intellectual property rights.
21. Except as permitted under the Copyright Act 1968
(Cth), you are not permitted to copy, reproduce, republish,
distribute or display any of the information on this website
without our prior written permission.
22. The licence to access and use the information on our
website does not include the right to use any data mining
robots or other extraction tools. The licence also does not
permit you to metatag or mirror our website without our prior
written permission. We reserve the right to serve you with
notice if we become aware of your metatag or mirroring of our
website.
Hyperlinks
23. This website may from time to time contain hyperlinks
to other websites. Such links are provided for convenience
only and we take no responsibility for the content and
maintenance of or privacy compliance by any linked website.
Any hyperlink on our website to another website does not imply
our endorsement, support, or sponsorship of the operator of
that website nor of the information and/or products which they
provide.
24. Linking our website is not permitted. We reserve the
right to serve you with notice if we become aware of such
linking.
Intellectual Property Rights
25. The copyright to all content on this website including
applets, graphics, images, layouts and text belongs to us or
we have a licence to use those materials.
26. All trade marks, brands and logos generally identified
either with the symbols TM or ® which are used on this website
are either owned by us or we have a licence to use them. Your
access to our website does not license you to use those marks
in any commercial way without our prior written permission.
27. Any comment, feedback, idea or suggestion (called
“Comments”) which you provide to us through this website
becomes our property. If in future we use your Comments in
promoting our website or in any other way, we will not be
liable for any similarities which may appear from such use.
Furthermore, you agree that we are entitled to use your
Comments for any commercial or non-commercial purpose without
compensation to you or to any other person who has transmitted
your Comments.
28. If you provide us with Comments, you acknowledge that
you are responsible for the content of such material including
its legality, originality and copyright.
Disclaimers
29. Whilst we have taken all due care in providing the
information on our website, we do not provide any warranty
either express or implied including without limitation
warranties of title or implied warranties of merchantability
or fitness for a particular purpose.
30. To the extent permitted by law, any condition or
warranty which would otherwise be implied into these terms and
conditions is excluded.
31. We also take all due care in ensuring that our website
is free of any virus, worm, Trojan horse and/or malware,
however we are not responsible for any damage to your computer
system which arises in connection with your use of our website
or any linked website.
Limitation of Liability
32. To the full extent permitted by law, our liability for
breach of an implied warranty or condition is limited to the
supply of the goods and/or services again or payment of the
costs of having those goods and/or services supplied again.
33. We accept no liability for any loss whatsoever
including consequential loss suffered by you arising from
product/s we have supplied.
Indemnity
34. By accessing our website, you agree to indemnify and
hold us harmless from all claims, actions, damages, costs and
expenses including legal fees arising from or in connection
with your use of our website.
Force Majeure
35. If a Force Majeure event causing delay continues for
more than Thirty (30) days, we may terminate this Agreement by
giving at least Seven (7) days Notice to you. “Force Majeure”
means any act, circumstance or omission over which we could
not reasonably have exercised control.
Jurisdiction
36. These terms and conditions are to be governed by and
construed in accordance with the laws of VICTORIA and any
claim made by either party against the other which in any way
arises out of these terms and conditions will be heard in
VICTORIA and you agree to submit to the jurisdiction of those
Courts.
37. If any provision in these terms and conditions is
invalid under any law the provision will be limited, narrowed,
construed or altered as necessary to render it valid but only
to the extent necessary to achieve such validity. If
necessary the invalid provision will be deleted from these
terms and conditions and the remaining provisions will remain
in full force and effect.
Privacy
38. We undertake to take all due care with any information
which you may provide to us when accessing our website.
However we do not warrant and cannot ensure the security of
any information which you may provide to us. Information you
transmit to us is entirely at your own risk although we
undertake to take reasonable steps to preserve such
information in a secure manner.
39. Our compliance with privacy legislation is set out in
our separate Privacy Policy which may be accessed here. | 
